Announcement on the Establishment of the Standardization Working Group

Establish a standardization working group to promote industry-wide regulatory development.

To enhance the quality and efficiency of insurance services and strengthen internal management compliance, our company has officially established a Standardization Working Group. This team is dedicated to streamlining existing business processes, establishing unified operational standards and service protocols, ensuring all activities are conducted with clear guidelines and procedures. This initiative aims to improve overall operational efficiency and compliance levels.

The working group will focus its standardization efforts on the following areas:

• Standardize and increase transparency in the underwriting and claims process
• Unified Configuration of Customer Service Response Mechanisms
• Strengthening internal risk control and management systems

By systematically advancing standardization, we are committed to building a more robust and efficient service system. For specific implementation guidelines and updates, please refer to the latest official documents issued by the company.