ANNOUNCEMENTS
Notice on the Renovation and Upgrade of the Customer Service Center
Honghui Intelligent Official Release2026.10.126,027Read
Customer Service Center Upgrade Plan
To enhance service response efficiency and customer experience, the company is optimizing select functions and upgrading hardware at its offline customer service centers. This renovation aims to better meet everyday needs for inquiries, policy maintenance changes, and claims processing through streamlined processes and an improved environment.
During renovation, some counter services will be temporarily unavailable. We recommend submitting applications via our official app or WeChat mini-program for faster processing. Our nationwide customer service hotline remains open 7×24 hours daily, with dedicated agents ready to provide phone guidance and remote assistance to ensure uninterrupted service.
- Online channels: Website, app, and WeChat are operating normally.
- Phone Support: 24/7 hotline for inquiries and request logging
- Offline locations: Refer to local announcements for specific restoration times.
RECOMMENDED
Trending Now
Fund flow signals revealed by changes in securities and insurance ETF share counts
Securities and insurance ETF share fluctuations reflect market adjustments in financial sector allocation and shifting expectations. Tracking changes in share volume, valuation percentiles, and portfolio composition can help gauge fund flows. Invest rationally; specific decisions should be based on contract terms.
Honghui Smart Industry Insights9,733Read2026.10.23
Upgrade Notice: Building Comprehensive Lifecycle Insurance Services
This article outlines the rationale and initiatives for transitioning insurance services toward full-lifecycle management. It highlights key upgrades including policy reviews, integration of health resources, and claims process optimization. These enhancements do not alter existing contract terms; all specific rights and benefits remain governed by the insurance contract.
Honghui Intelligent Official Release5,262Read2026.10.23
Key Points on Insurance Asset Management's Participation in Cross-Border Investment
Asset management institutions in the insurance sector participating in cross-border investments must strictly adhere to compliance requirements both domestically and abroad, strengthen end-to-end risk control and look-through due diligence, enhance management of exchange rate and market risks, and ensure capital safety and investor rights through a sound structural framework.
Honghui Smart Editorial Department4,741Read2026.10.23